Getting started (2)

The basic stuff that you may need to know about our hosting.

Most Popular Articles

 Out of hours emergency contact's primary method of contact is via e-mail and support ticket. If you have an out of...

 What's the difference between www and public_html?

Essentially, there is no difference - www is just a link or pointer to public_html.

 Contacting support/billing/sales

The primary method of contact is via e-mail and the support ticket system. For general contact,...

 How long will it take for my account to be created?

All new accounts created by customers via the WHMCS account management system will be audited and...

 Response times

I aim to respond to all contact/support requests as soon as possible, and within 24 hours.

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