Getting started (2)

The basic stuff that you may need to know about our hosting.

Most Popular Articles

 Out of hours emergency contact's primary method of contact is via e-mail and support ticket. If you have an out of...

 Contacting support/billing/sales

The primary method of contact is via e-mail and the support ticket system. For general contact,...

 What's the difference between www and public_html?

Essentially, there is no difference - www is just a link or pointer to public_html.

 How long will it take for my account to be created?

All new accounts created by customers via the WHMCS account management system will be audited and...

 Response times

I aim to respond to all contact/support requests as soon as possible, and within 24 hours.

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